We issue a written structural warranty of up to 15 years on our membrane systems and up to 5 years on sealants. If anything we installed fails within that period, we return and rectify it at no cost to you.
The warranty is backed by JED Waterproofing Pty Ltd, not a fly-by-night contractor who will not be around in five years. Licence Builder’s Licence No. 000000C, ABN 00 000 000 000, and full public liability and workmanship cover on every job.
Membrane warranty
15yr
Sealants and grout carry up to 5 years. Every job is flood tested and photographed before handover.
No mystery, no surprise invoices. You know exactly what is happening, when, and what it costs — from the first phone call to the final warranty certificate.
Call, message or send photos. We respond within the hour and confirm a fixed price before committing to a visit.
On-site pressure, flood and moisture testing with thermal imaging to pinpoint the actual failure — no guesswork.
Old sealant, grout and membrane removed, substrate repaired, primed and ready. Full protection and dust extraction.
Bond-breaker, primer, membrane coats, falls and flexible sealant applied to specification with correct joint profiles.
Flood test, photographic report, warranty certificate issued and the space handed back ready to use.
We would rather set out the limits up front than have an argument in five years. Here is the warranty in plain English.
Unsure whether your situation is covered? Send the photographs and we will tell you before you spend anything — including if the answer is that another trade needs to look at it first.
Every job follows the same sequence. No stage is skipped because it is raining or because we are running late.
You send photos or book an inspection. We tell you honestly whether the job is waterproofing, tiling or plumbing — and we will refer you on if it is not ours to fix.
One itemised price covering every line of the scope: materials, preparation, labour, clean-up and certification. No variation notices halfway through.
Old sealant and grout removed mechanically, substrate repaired and primed, bond-breaker and two-coat membrane applied to the correct film thickness with proper falls.
The finished area is filled and tested before we leave. If it fails we strip it again at our cost — that has happened three times in fifteen years.
Photographs of each stage, product data sheets, cure times and your signed warranty certificate, issued the same day.
Waterproofing experience
Wet areas protected
Leaks stopped first visit
Google rating
Conditions apply on all offers. Ask our team when you book — we will always honour the best available rate.
Straight answers to the questions we are asked most often across Sydney.
A standard shower strip and re-seal starts at $495 and typically completes in one day. Balconies are priced from $145 per square metre, full bathroom membrane systems from around $1,250, and kitchens or splashback resealing from $395. Every quote we issue is fixed and itemised after seeing photos or completing an inspection — you will never receive a bill higher than the agreed price.
In the majority of cases, no. Around nine out of ten leaking showers we see are caused by failed grout and sealant at the wall-to-floor junction, which can be resolved with a complete strip, membrane and re-seal without touching a single tile. We will only recommend tile removal where the substrate or the existing membrane has genuinely failed, and we will show you the evidence before recommending it.
Same-day appointments are usually available across metropolitan Sydney, and our emergency service operates 24 hours a day including weekends and public holidays. For an active leak that is causing damage we aim to have a crew on site within a few hours of your call to stop the water first, then quote the permanent repair.
Membrane systems need between 24 and 48 hours to cure before water exposure depending on the product, temperature and humidity. We will always tell you the exact cure time for your job on the day, and for most shower reseals you can use the shower again the following day.
Our membrane systems carry a written structural warranty of up to 15 years and sealants up to 5 years, issued as a certificate with photographic records of the installation. The warranty covers labour and materials for the waterproofing work we performed. If anything we installed fails within that period, we return and rectify it at no cost.
Yes. We hold full public liability and workmanship cover, our applicators are accredited for the membrane systems we install, and every completed job is documented and issued to you for your builder, tiler or insurer. Licence details appear on all quotes and invoices.
Routinely. We prepare photographic investigation reports, scope-of-works documentation and certificates of compliance that insurers and strata schemes accept, and we can liaise directly with the appointed builder or assessor to keep the claim moving.
We cover all of metropolitan Sydney and most of greater NSW, including the Northern Beaches, the Blue Mountains, the Southern Highlands and the Hawkesbury. If you are just outside our radius, call us — we travel further for larger works.
Send photos of the problem and we will come back with a fixed price, a written scope and the warranty that comes with it. No obligation.
Tell us what you are seeing and we will come back with a fixed price and the earliest appointment we can offer. No obligation and no site visit needed to get a quote.
